Under the federal National Do Not Call List program, which practice is expected of a Pennsylvania producer who makes telephone sales calls?
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Answer & full 3-part explanation (select an option above, or peek)
Why A is correct
The National Do Not Call List, named here in words only, is a federal program whose expectations apply to telemarketing sales calls, including calls by insurance producers: the producer must consult the registry and honor consumers' do-not-call choices before placing sales calls. In Pennsylvania, disregard for these choices also collides with the state's unfair trade practices framework at 40 P.S. § 1171.5, and the Pennsylvania Insurance Department polices abusive solicitation conduct in the market. The producer who places the call bears responsibility for honoring the consumer's choice.
Why the other options are wrong
- B) A consumer's listing is a prohibition, not an invitation to call and ask; contacting listed consumers to confirm their listing defeats the program.
- C) Time-of-day rules are separate calling-hour limits; nothing about evening calls exempts a producer from honoring the registry.
- D) Responsibility for compliance rests with the producer making the calls; delegation to the insurer's screening does not transfer the duty.
Memory hook
Check the list before you dial: the caller owns the do-not-call duty.