State RegulationsOH specificDifficulty 2/5
The Ohio Department of Insurance mails a licensed producer a written inquiry about a consumer complaint. Under ORC 3905.14(B)(21), the producer commits a disciplinary offense by failing to provide a written response within:
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Answer & full 3-part explanation (select an option above, or peek)
Why C is correct
ORC 3905.14(B)(21) makes it a ground for discipline to fail to respond to a written inquiry from the Department within 21 calendar days of the date the inquiry is received. The Ohio Superintendent of Insurance treats silence as an independent disciplinary offense, separate from whatever conduct the inquiry concerns.
Why the other options are wrong
- A) 7 days is the outer timely-submission window for an application after the agent accepts a premium or order under ORC 3905.14(B)(15), a different duty with a different deadline.
- B) 10 days does not correspond to the Department-inquiry deadline in ORC 3905.14(B)(21) and would leave the producer exposed to discipline for a late response.
- D) 45 days is associated with the agent-statement refund trigger under ORC 3905.14(B)(32), not with responding to a written Department inquiry.
Memory hook
Department writes? Answer in 21 days or answer to the Superintendent.