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State RegulationsFL specificDifficulty 2/5

In selling a Florida long-term care policy, when should the outline of coverage be given to the applicant?

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Answer & full 3-part explanation (select an option above, or peek)

Why D is correct

Under Fla. Stat. 627.9407, the outline of coverage is part of the sales presentation for long-term care insurance: the applicant is entitled to see the benefits, exclusions, elimination period, and renewability terms before deciding to buy. Delivering it only at claim time, on written demand, or upon institutionalization would defeat its purpose as a pre-purchase disclosure. The Department of Financial Services enforces these disclosure duties against insurers and agents.

Why the other options are wrong

  • A) The outline's purpose is pre-purchase disclosure, not post-denial explanation.
  • B) The applicant does not have to demand the outline in writing; it belongs in the presentation.
  • C) Waiting until nursing home entry would leave the buyer without the disclosure when it matters — at the buying decision.

Memory hook

Outline before you buy, not after you cry.

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