State RegulationsAZ specificDifficulty 2/5
A consumer's number appears on the National Do Not Call List. In which situation may an Arizona producer still place a solicitation call to that consumer?
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Answer & full 3-part explanation (select an option above, or peek)
Why C is correct
Do-not-call protection is not absolute. Under the federal registry scheme, which Arizona licensees must observe alongside Arizona insurance law, calls are permitted within recognized exceptions, such as an existing business relationship with the consumer or the consumer's express permission to be contacted. Outside those exceptions, calling a listed number exposes the producer to penalties enforced through Arizona insurance law and DIFI oversight.
Why the other options are wrong
- A) recognized exceptions permit some calls, so an absolute bar overstates the rule.
- B) calling hours are a separate federal requirement; permissible hours do not override the registry.
- D) no waiver from the Director of DIFI is part of the do-not-call scheme.
Memory hook
Relationship or permission, then you may call.